Love the application it’s very easy to use and the when and agent helps you they are very kind and they really care for your needs
The bill review process very easy and soooooo detailed as to what steps were taking on your behalf. This is my second time doing this and these folks are AMAZING.
This was so easy to use and the doctor was very kind and patient.
This app worked great. No confusion, ask a straight question, get a straight and accurate answer! This works so well, I hope I never lose it!
Absolutely easy and extremely convenient app for benefits. My new company uses this concierge app and I love it. Very easy and user friendly.
love this app
This app is so convenient for all coverage information. Also the bill assistance function has been a huge help! I was able to have an analysis done a bill and turned out I was charged out of network in error and actually did not owe a bill. Thank you HealthJoy!
Super Convenient Care
HealthJoy bring super convenient care to my family and me. The app is easy to use and comprehensive. The chatbot “Joy” makes interacting around my healthcare and employee benefits a breeze. I have used it for several telemedicine visits that saved me trips to urgent care or the doctor’s office. The doctors were friendly and helpful. I have gotten provider and facility recommendations. That saved me time and effort. I used the scheduling feature to book a dental checkup with a new provider that Joy recommended. HealthJoy is fantastic.
The service is incredible. The provider calls quickly and their is no long wait time in a waiting room when I was feeling awful. Absolutely love this app. Easy to use and so convenient.
I requested a consult at 12:30 pm and was contacted by 2 pm. The app was easy to navigate and use to upload photos and describe the issue I needed a consult about. The doctor was professional and engaged, and gave thorough instructions for the care and medicine she provided. The follow up through the app was awesome, too. This experience saved me the hassle of leaving my home to the nearest urgent care (20 minutes away) and the high copay and exposure to germs (especially now during the coronavirus social distancing). I highly recommend it.
Slide of cats
I absolutely LOVE this app!!
I use it all the time. Not only will they schedule a teledoc appointment for me with a medical provider, they also contact my insurance company on my behalf to get answers to ANY questions that I may have. I just had them contact my insurance company to review a bill that I got from a provider. I received a VERY detailed response 2 days later and they offered to schedule a phone call appointment to discuss it further! It wasn’t necessary as their written explanation was so detailed. This saved me hours on the phone! I highly recommended downloading this app if your employer has elected this coverage for you!
Great service during these upsetting times!
Wonderful to speak with the Dr from my home. Discussed my problem & her solution without leaving the house.
So convenient to use the chat, tell them what’s wrong, then they schedule the appointment and order your prescriptions too! Love how easy it is!