Why should I rate an Inbox card response?

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We are always looking for ways to improve our service. Your ratings both good and bad, let us know if we aren’t living up to your expectations. Members likely will consider a variety of factors when selecting a rating including timeliness of service, depth of information provided, quality of recommendation and much more. We also use scores when evaluating a healthcare concierge’s performance for coaching and development.

NOTE: Please remember, we are NOT your insurance provider nor have control over your provider network. We always strive to deliver the best recommendations based on your elected benefits.