What’s an app notification?

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An app notification is a message that pops up on a mobile device similar to an SMS text message but with no carrier fees. If enabled, HealthJoy can send them even if the app isn’t open and they can take you directly to different locations within the app. We use them to make sure you know about upcoming appointments, new messages from a concierge and if you have a video call coming in from an online doctor. For best service, we highly encourage you to enable notifications when asked by the HealthJoy app or updating your notification settings from your HealthJoy profile screen.