HealthJoy is the first stop for all your healthcare needs
HealthJoy is the world’s most sophisticated healthcare guidance and cost containment platform. What’s to love about it? Employees love having access to on-demand help for all their employee benefits, right from their mobile phone. Employers love that we champion the employee benefits experience and make things easy for their employees.
Online Medical Services
Online Medical Consultations
Instantly access the quality care you need with the convenience you expect. All our providers undergo a credentialing process based upon guidelines by the National Committee for Quality Assurance (NCQA).
Rx Savings Review
Our doctors have developed a proprietary algorithm to identify lower-cost medication alternatives by using 9 different strategies. This is way more than a savings card. It’s a complete medical review.
(Optional Add-on) Clinically-proven and affordable online therapy right from your mobile phone. No travel, work absence or waiting. 100% confidential by licensed therapist that you choose.
Our staff is available as a personal resource for all aspects of benefits. We can help you find a doctor, answer an insurance question, book an appointment or more.
Medical Bill Review
Medical bills are confusing and often incorrect. Our team of experts can help by answering questions, explaining how billing works, and negotiating to save you money.
We can schedule the earliest appointment with hard-to-reach specialists. We’ll arrange for facility appointments or tests. We’ll even let you know about parking.
HSA & FSA Support
Medical savings accounts are amazing but can be confusing. We’re here to answer any question you might have regarding eligibility and recommendations.
Our Concierge will extensively research every recommendation
(1-2 hours) and confirm for current in-network participation and availability.
We direct members to the highest quality, best priced, and most convenient facilities based on each specific situation. Research time is 1-2 hours.
Health Cost Estimation
We provide cost and quality transparency that makes shopping for medical services simple. We even recommend cash prices in some instances to save money.
Resolve Claim Issues
We provide advice or assistance to employees when filing a complaint or grievance with their health insurance provider. We’ll be there for them every step of the way.
Answer Benefits Questions
Benefits are confusing. Half of all people don’t understand the basics. Don’t worry, we are here to help. We can explain deductibles, HSA, co-pay and more.
Medical Device Help
Been prescribed a home medical device and don’t know where to start? We can help you find the perfect product for your specific needs.
Employers have access to a real-time dashboard that shows key metrics about performance including information on activation, telemedicine usage, program savings, wallet views and much more. Our account managers are always available to work on strategies to improve performance.
For clients with a health analytics partner, we now integrate with many platforms to create actionable campaigns based on their data.