HealthJoy is the first stop for all your healthcare needs

HealthJoy is the world’s most sophisticated healthcare guidance and cost containment platform. What’s to love about it? Employees love having access to on-demand help for all their employee benefits, right from their mobile phone. Employers love that we champion the employee benefits experience and make things easy for their employees.



Online Medical Services

Online Medical Consultations

Instantly access the quality care you need with the convenience you expect. All our providers undergo a credentialing process based upon guidelines by the National Committee for Quality Assurance (NCQA).

Rx Savings Review

Our doctors have developed a proprietary algorithm to identify lower-cost medication alternatives by using 9 different strategies. This is way more than a savings card. It’s a complete medical review.

HealthJoy EAP

(Optional Add-on) HealthJoy EAP offers 24/7 support to your employees to address personal and professional struggles before they have lasting impacts.

Healthcare Concierge

Our staff is available as a personal resource for all aspects of benefits. We can help you find a doctor, answer an insurance question, book an appointment or more.

Medical Bill Review

Medical bills are confusing and often incorrect. Our team of experts can help by answering questions, explaining how billing works, and negotiating to save you money.

Appointment Booking

We can schedule the earliest appointment with hard-to-reach specialists. We’ll arrange for facility appointments or tests. We’ll even let you know about parking.

HSA & FSA Support

Medical savings accounts are amazing but can be confusing. We’re here to answer any question you might have regarding eligibility and recommendations.

Provider Recommendations

Our Concierge will extensively research every recommendation
(1-2 hours) and confirm for current in-network participation and availability.

Facility Recommendations

We direct members to the highest quality, best priced, and most convenient facilities based on each specific situation. Research time is 1-2 hours.

Health Cost Estimation

We provide cost and quality transparency that makes shopping for medical services simple. We even recommend cash prices in some instances to save money.

Resolve Claim Issues

We provide advice or assistance to employees when filing a complaint or grievance with their health insurance provider. We’ll be there for them every step of the way.

Answer Benefits Questions

Benefits are confusing. Half of all people don’t understand the basics. Don’t worry, we are here to help. We can explain deductibles, HSA, co-pay and more.

Medical Device Help

Been prescribed a home medical device and don’t know where to start? We can help you find the perfect product for your specific needs.

Employer Features

Advanced Reporting

Employers have access to a real-time dashboard that shows key metrics about performance including information on activation, telemedicine usage, program savings, wallet views and much more. Our account managers are always available to work on strategies to improve performance.

Health Analytics

For clients with a health analytics partner, we now integrate with many platforms to create actionable campaigns based on their data.