The Inbox is the place where you will receive messages from our concierge and medical staff. It’s similar to an email inbox and contains a history of your HealthJoy requests and messages. Inbox cards are formatted and categorized by subject. These cards will provide information you’ve requested and may often contain actionable items, such as prescription recommendations to discuss with your doctor.
If you’ve completed an online consultation, you may also receive follow up care instructions from the provider you spoke with. It’s also a good reference to have when you go in for that next follow up visit with your primary care provider or specialist to discuss what medications were prescribed if any.