Why should I rate an Inbox card response?

We are always looking for ways to improve our service. Your ratings both good and bad, let us know if we aren’t living up to your expectations. Members likely will consider a variety of factors when selecting a rating including timeliness of service, depth of information provided, quality of recommendation and much more. We also use scores when evaluating a healthcare concierge’s performance for coaching and development.

NOTE: Please remember, we are NOT your insurance provider nor have control over your provider network. We always strive to deliver the best recommendations based on your elected benefits.