Who is JOY?

JOY is our artificial intelligence powered virtual assistant that will help you accomplish many tasks within the HealthJoy app. She can help you send a medical bill to be reviewed, enable you to submit a provider recommendation request, help you schedule an appointment and much more. Every day we are enabling JOY to handle more tasks and helping our concierge team. Our team of live healthcare concierge fully supports JOY, so don’t worry; if she needs help, our team can back her up.