What sources of data does HealthJoy use to recommend facilities, procedures, or providers?

We understand that choosing a doctor, facility or provider is one of the most critical healthcare decisions. We start by using a member’s healthcare plan data, asking about preferences, and leverage market information to find the right provider.

Our concierge will factor in quality measurements (government, third party and private data) which incorporates data like board certifications, education, experience and more. We’ll also take into consideration public patient reviews. 

As a final step, a concierge will confirm via a phone call that a physician is in-network and accepting new patients. If we have a request for an appointment, we’ll take care of that during the call.