The cost of an online medical consultation through HealthJoy varies depending on your company’s plan design. Typically, a high deductible health plan (HDHP) will have a small fee which varies by company. Most other health plans may provide unlimited free consultations included within your plan. You can find the cost of your consultation fee by viewing your HealthJoy benefits wallet or selecting “Talk to a Care Provider” from the Menu. The app will display the price during the process.
If there is a cost, payment information will be collected upfront during the intake process and placed on hold. No actual charges will apply until after you complete the doctor consultation.