How can I update my benefits?

Keep in mind that any plan changes must go through your company HR or benefits team. HealthJoy only houses the information provided by your employer. If you notice discrepancies in your plan benefits, submit feedback through your profile by selecting “Profile” then tapping “Feedback. Submit your feedback in the category “Personal data and eligibility issues.” You may also chat with a concierge for assistance. If you add a plan that’s not part of your employee benefits (i.e., a spouse’s plan), it will be added to our concierge system so they will be able to help you with the plan, but it will not be added to your benefits wallet as these are custom built for employer offerings only.