INDUSTRY: EDUCATION
HEADQUARTERS: NEW ORLEANS, LOUISIANA
Educators need flexible support
Yet the hardworking educators at Collegiate Academies were struggling to prioritize their health. They couldn’t find local providers who met their standards or schedule. They put off seeing a therapist or called doctor after doctor to find available appointments, to no avail.
To meet Collegiate Academies’ rigorous staff standards, Erin knew she needed another solution.
Before HealthJoy, our employees were having a hard time finding providers who could work around our busy school schedule. Finding one that worked was a long and frustrating process.”
– HR Director erin labostrie
Setting the stage for success
She also knew employees would love using telemedicine. Since it cuts down on travel time and offers accessible appointments in just 15 minutes, Erin hoped employees would use it as a convenient alternative to in-person visits. A majority of all doctor, urgent care, and ER visits can be safely handled by phone or video, making it a simple solution for time-pressed teachers.
We love that HealthJoy seemed accessible, navigable, and user friendly. It brought everything together in one place, a real one-stop-shop.
– HR Director erin labostrie
A “huge fan” helps
employes love HealthJoy
I really feel they went above and beyond to find me a great provider. Being a huge fan of HealthJoy helped motivate the team to try it out.
– HR Director erin labostrie
“Provider search has certainly made a big splash,” Erin said.
That momentum continued to build into even more positive reviews. After debuting the app, Erin shared two staff stories at a regular benefits meeting. The employee who searched for a therapist for years shared that HealthJoy helped find a near-instant match for the services she needed.
“You could tell she was pleased and happy with that first time HealthJoy experience,” Erin said.
75%
employee activation
1,000
She also shared employee-focused marketing materials provided by HealthJoy, including email templates, posters, and postcards.
Combined with those rave reviews, they drove Collegiate Academies to 75% employee activation. In just the first few months, employees have requested nearly 1,000 individual HealthJoy services.
With strong buy-in from enthusiastic staff, the sky’s the limit. Erin says she’s excited to use HealthJoy to support them through an unusually challenging year.
Broker Insight
When working with Collegiate Academies, Dana easily handled implementation. HealthJoy’s white-glove service made all the difference in Collegiate Academies’ experience, Dana said.
The implementation process is user-friendly, and the fact we have a rep who makes sure you’re keeping on pace, as well as reference guides, means you have the support you need for any questions. It made the process a lot less painful.
– HUB International Gulf South Account Manager Dana Albrecht
Find out how we can help guide your employee’s healthcare journeys.
