As we close out 2024, I want to take a moment to reflect on this transformative year and express my deepest gratitude to our incredible global team. Your hard work, creativity, and resilience have been the driving force behind everything we’ve accomplished.

This year, like the last several, brought its share of challenges and opportunities. Rising healthcare costs continued to dominate headlines, making cost containment the number one strategy for consulting partners and HR leaders. This trend accelerated the growth of self-funding into new market segments, while also highlighting the complexities employees face navigating an ever-evolving benefits landscape.

At HealthJoy, we’ve spent the past decade tackling these challenges head-on. Our mission to simplify healthcare and make it more accessible and affordable has never been more relevant. As we look to 2025, we remain steadfast in our commitment to being the best at what we do: empowering employers and their people to get the most out of their benefits while reducing costs. 

Highlights of 2024: Innovation in Action

This year, we doubled down on initiatives that reduce the cost of care and enhance experiences for our members and clients. Here are some highlights:

Cost & Quality Transparency

In spring, we integrated cost and quality data into our Find Care experience, giving employees the tools to make better healthcare decisions. This enhancement provides side-by-side cost and quality comparisons, empowering members to choose providers, facilities, or benefit programs that align with their health needs and budget. It’s a simple yet powerful way to ensure our members are informed and confident in their care choices.

Virtual MSK Therapy Program

We enhanced our virtual MSK therapy program to include pre- and post-surgery support. This improvement reduces the need for in-person rehab visits, prevents unnecessary surgeries, and ensures faster recovery for those who do need them. Members benefit from dedicated MSK coaches who guide them through personalized therapy plans, delivering better health outcomes at lower costs.

Watch a testimonial from one of our members who saw life-changing results from the program.

Enhanced Digital Steerage

Navigating the benefits ecosystem can be overwhelming. That’s why we launched enhanced digital steerage, proactively connecting members to the right vendors and solutions within their health plan. This innovation simplifies navigation, improves utilization of client-preferred benefits, and creates a unified experience for employees.

Partnerships That Deliver

Our mission to reduce healthcare costs and improve access wouldn’t be possible without our incredible partners.

Lantern SurgeryCare

We partnered with Lantern SurgeryCare (formerly SurgeryPlus) to offer a best-in-class surgical Centers of Excellence network. This collaboration drives significant savings—averaging $15+ PEPM—while ensuring employees receive high-quality surgical care. With rigorous vetting for all surgeons in their network, Lantern exemplifies the alignment between cost savings and uncompromised quality.

Mark Cuban Cost Plus Drug Company

Prescription drug affordability remains a critical issue. That’s why we teamed up with Mark Cuban Cost Plus Drug Company to give our members access to lower-cost generic medications. Through our Rx Savings tool, we promote these options to our one million members and their families, delivering tangible savings and better access to essential medications.

Building a Culture of Excellence

This year, our internal efforts have been just as impactful as our external initiatives. I’m proud to share that HealthJoy was named a Best Place to Work by Built In. This recognition underscores our commitment to creating an environment where our people thrive.

A special shoutout goes to Brian Astrachan, who leads our Virtual MSK Therapy program. In addition to his impactful work at HealthJoy, Brian published his book, Chronic Lower Back Pain Relief Through The Brain-Body Sync. His expertise in brain-based pain management is shaping not only our offerings but also the broader conversation around effective and accessible care.

Looking Ahead

As we prepare for 2025, we’re laser-focused on our mission to deliver meaningful cost savings and exceptional member experiences. Rising healthcare costs present an ongoing challenge, but they also inspire us to innovate and push boundaries.

To our team, partners, and clients: thank you for an incredible year. Your belief in our mission drives everything we do. Together, let’s continue transforming healthcare—making it simpler, more affordable, and accessible for all.

Here’s to a bright 2025 and beyond.