The use of chatbot technology is making it possible to cut medical costs while improving results.

Healthcare costs are rapidly increasing. For companies that provide health insurance for their employees, they’ve been getting hit with higher and higher premiums every year with no end in sight.

One Chicago-based startup experiencing explosive growth has been tackling this very problem. This company leverages artificial intelligence and chatbot technology to help employees navigate their health insurance and use less costly services. As a result, both the employee and employer end up saving money.

Justin Holland, CEO and co-founder of HealthJoy, has a strong grasp on how chatbots are going to change healthcare and save companies money in the process. I spoke with Holland to get his take on what CEO’s need to know about their health benefits and how to contain costs.


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