Introducing HealthJoy’s Data Insights Dashboard

Empowering Benefits Leaders with Predictive Data for Smarter Benefits Decisions

With healthcare costs expected to increase by 5.8% in 2025, it’s no surprise that dollars and time are being stretched thin. 

Benefits professionals are seeking to prove value and return on investment for the solutions and strategies they’ve implemented. 

• Is my population engaging with this program

• How are they using it? 

• How satisfied are they with the solution? 

• Are there savings as a result of engagement?

Yet, this becomes nearly impossible when the data you have access to doesn’t tell you the full story. You know that claims have already been processed, chronic conditions have gone unaddressed and members have already booked that expensive surgery. 

We hear from HR professionals and benefits consultants every day that they need proactive support in understanding the needs of their population. 

Our latest release – enhanced reporting capabilities within our Data Insights Dashboard – gives our clients and their benefits partners the power to evaluate how their investment in HealthJoy is making an impact.

Data Insights Dashboard helps employers understand how members utilize HealthJoy and anticipate what’s coming next to make smarter, more proactive decisions that optimize their benefits strategy. 

Actionable Insights at Your Fingertips

Access reliable insights from our three out-of-the-box dashboard views into program savings, steerage breakdowns and return on investment from your benefits program. 

Use these insights to dive right into your most pressing questions:

• Benefits Usage: Dig into data related to Service Utilization to better understand your population and support their unique needs. Exploring questions like: how are dependents using HealthJoy? What is the level of chat and call activity? What providers are they searching for? 
• Cost Containment: Discover which programs generate the most savings and optimize their usage. Explore questions like; how many members have MSK needs? And what steps have these members already taken?
• Complete ROI: Get a clear view of the cost savings and ROI generated through the HealthJoy-supported programs to amplify your cost containment strategy. Exploring questions like; how does this result in hard dollar savings?

Evaluate Performance with Benchmarks

While having access to data on member engagement is crucial, it’s equally important to establish a benchmark for optimal engagement. Now, tap into HealthJoy’s benchmarking data set and compare your benefits engagement against peers of similar industry and size.

Capturing the Value of Member Engagement

HealthJoy remains steadfast in our commitment to provide cost-saving opportunities to both the member and the health plan. The Data Insights Dashboard takes reported member engagement and savings a step further by verifying the member engagements that lead to savings whenever possible. We’re now able to do more than just provide estimated savings using member engagement indicators like member surveys and shared reporting from third-party solutions. Finding ways to document and measure member engagement that leads to savings is an area HealthJoy will continue to focus on in 2025 and beyond. 

Holistic Picture of Your Book of Business

For our benefit consulting and TPA partners with more than one HealthJoy client, HealthJoy will make it easier to capture aggregated performance metrics across your portfolio. Easily compare your clients' performance to understand where to prioritize your attention.

At HealthJoy, we’re committed to continuously investing in reporting and analytics. If you’re new to HealthJoy or interested in implementing a benefits navigation platform, get in touch with a team member to learn more. Connect with your HealthJoy contact or take a quick tour to learn how to make the most of a benefits navigation platform.