Product

How our Virtual Assistant, JOY, Helps You Plan for OE

How our Virtual Assistant, JOY, Helps You Plan for OE

When open enrollment rolls around, you have so little time to engage employees. How can you plan to grab the attention you need? JOY can help.
Case Study: Quick Answers for a Tech-Savvy Team

Case Study: Quick Answers for a Tech-Savvy Team

How HealthJoy brought answers to Instructure's savvy workforce and lightened the load for their HR team.
Announcing HealthJoy TPA+

Announcing HealthJoy TPA+

Learn how our new TPA+ product uses claims, insurance verification, and precertification data to guide partners' members to high-quality, fair-priced care.
How JOY Drives Telemedicine Utilization

How JOY Drives Telemedicine Utilization

Our AI-powered namesake, JOY, is a little chatbot with a big job. She's at the center of our app experience welcoming our members, gathering information, and guiding employees. She's also responsible for helping us drive telemedicine utilization.
Why Benefits Presentations are a Waste of Time

Why Benefits Presentations are a Waste of Time

As the backbone of your education strategy, typical benefits presentations waste your time (and theirs). In this post, we'll tell you what to do instead.
Make Telemedicine Your Healthcare Front Door

Make Telemedicine Your Healthcare Front Door

The COVID-19 crisis may force employers to change the way they frame their telemedicine benefit, highlighting it as a front door to care.
How to Highlight Overlooked EAP Services

How to Highlight Overlooked EAP Services

If your employees aren’t exploring their EAP services, they’re missing out on financial, family, and legal resources too. It's time to highlight your EAP.
HealthJoy 2.0: A Peek Under the Hood

HealthJoy 2.0: A Peek Under the Hood

I had the pleasure of adding some input into the front-end user interface changes in 2.0, but the back end improvements remained a mystery. I decided to take a deep dive to discover all the changes.
How HealthJoy Recommends Facilities and Providers

How HealthJoy Recommends Facilities and Providers

We know the impact of choosing the right medical facility or provider on healthcare outcomes and cost. Here's how we help employees choose better.
Three Ways We Save You Money with Care Redirection

Three Ways We Save You Money with Care Redirection

Our highly trained team works hard to redirect our members to lower-cost, high-quality care whenever possible. Here's how care redirection works.
How Our Benefits Wallet Engages Employees

How Our Benefits Wallet Engages Employees

Employee engagement is, first and foremost, about awareness. Here's how HealthJoy’s benefits wallet solves your engagement problems.
What are HealthJoy’s JOY Campaign Journeys?

What are HealthJoy’s JOY Campaign Journeys?

HealthJoy’s platform offers clients an innovative solution: JOY Campaigns. These automated and personalized communications drive engagement and keep HealthJoy, and all the benefits offered on your plan, top-of-mind.