Product

Fall 2020 Product Updates

Fall 2020 Product Updates

We've settled into our remote work routines and have focused on tackling some exciting product updates just in time for open enrollment. In addition to delivering some product enhancements for the app and the client dashboard, we’ve also been doing some behind-the-scenes product planning to expand our offering.
How the Pandemic Changed HR’s Views on Virtual Care

How the Pandemic Changed HR’s Views on Virtual Care

2020 changed our minds about virtual care and telemedicine. Here's how—and how to maintain this benefit’s momentum in the years to come.
How to Answer These Time-Sucking HR Questions

How to Answer These Time-Sucking HR Questions

To achieve bigger goals, HR must reclaim time spent answering these questions. Learn how these HR questions ranked, and how to answer them.
How our Virtual Assistant, JOY, Helps You Plan for OE

How our Virtual Assistant, JOY, Helps You Plan for OE

When open enrollment rolls around, you have so little time to engage employees. How can you plan to grab the attention you need? JOY can help.
Case Study: Quick Answers for a Tech-Savvy Team

Case Study: Quick Answers for a Tech-Savvy Team

How HealthJoy brought answers to Instructure's savvy workforce and lightened the load for their HR team.
Announcing HealthJoy TPA+

Announcing HealthJoy TPA+

Learn how our new TPA+ product uses claims, insurance verification, and precertification data to guide partners' members to high-quality, fair-priced care.
How JOY Drives Telemedicine Utilization

How JOY Drives Telemedicine Utilization

Our AI-powered namesake, JOY, is a little chatbot with a big job. She's at the center of our app experience welcoming our members, gathering information, and guiding employees. She's also responsible for helping us drive telemedicine utilization.
Why Benefits Presentations are a Waste of Time

Why Benefits Presentations are a Waste of Time

As the backbone of your education strategy, typical benefits presentations waste your time (and theirs). In this post, we'll tell you what to do instead.
Make Telemedicine Your Healthcare Front Door

Make Telemedicine Your Healthcare Front Door

The COVID-19 crisis may force employers to change the way they frame their telemedicine benefit, highlighting it as a front door to care.
How to Highlight Overlooked EAP Services

How to Highlight Overlooked EAP Services

If your employees aren’t exploring their EAP services, they’re missing out on financial, family, and legal resources too. It's time to highlight your EAP.
HealthJoy 2.0: A Peek Under the Hood

HealthJoy 2.0: A Peek Under the Hood

I had the pleasure of adding some input into the front-end user interface changes in 2.0, but the back end improvements remained a mystery. I decided to take a deep dive to discover all the changes.
How HealthJoy Recommends Facilities and Providers

How HealthJoy Recommends Facilities and Providers

We know the impact of choosing the right medical facility or provider on healthcare outcomes and cost. Here's how we help employees choose better.