Claire Wiseman Imber

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Case Study: Quick Answers for a Tech-Savvy Team

Case Study: Quick Answers for a Tech-Savvy Team

How HealthJoy brought answers to Instructure's savvy workforce and lightened the load for their HR team.
To Tackle Employee Healthcare Expenses, Help Them Become Better Consumers

To Tackle Employee Healthcare Expenses, Help Them Become Better Consumers

Employees may be good shoppers, but they're far less savvy when it comes to healthcare. To lower costs, we have to change the way they shop healthcare.
Announcing HealthJoy TPA+

Announcing HealthJoy TPA+

Learn how our new TPA+ product uses claims, insurance verification, and precertification data to guide partners' members to high-quality, fair-priced care.
From Empathy to EAP: Mental Health Support for Returning Employees

From Empathy to EAP: Mental Health Support for Returning Employees

Supporting mental health for employees could start as simply as training managers to ask, "how are you holding up?" along with "what are you working on?"
Returning to Work? Employee Mental Health Should Top Your List

Returning to Work? Employee Mental Health Should Top Your List

No matter when it happens, employees stepping back into the office will be doing so after a period of immense collective stress. In Part One of our series on employee mental health and return to work, we spoke with experts about the pressing concerns employers must address before reopening.
How Employee Feedback Helped Us Plan Our Return to Work

How Employee Feedback Helped Us Plan Our Return to Work

To plan our return to work, we took the time to research, understand, and share ideas. Most importantly, we asked our employees: what would make them feel safe at work?
The 3 Main Barriers to EAP Utilization

The 3 Main Barriers to EAP Utilization

It's more important than ever to tend to employee mental health. Chances are you already have an EAP. Here's how you can make sure employees use it.
How to Engage Remote Employees Right Now

How to Engage Remote Employees Right Now

This volatile season leaves employers with fewer ways to help engage remote employees, even as they need more support than ever. Here's how you can help.
Behavioral Health, Teletherapy, and EAP: What’s the Difference?

Behavioral Health, Teletherapy, and EAP: What’s the Difference?

Mental health concerns are a future threat employers can’t ignore. The three most common mental health benefits, Behavioral Health, Teletherapy, and EAP, can be difficult to keep straight. In this post, we’ll explain the difference between these mental health resources for employees.
How JOY Drives Telemedicine Utilization

How JOY Drives Telemedicine Utilization

Our AI-powered namesake, JOY, is a little chatbot with a big job. She's at the center of our app experience welcoming our members, gathering information, and guiding employees. She's also responsible for helping us drive telemedicine utilization.
Why Benefits Presentations are a Waste of Time

Why Benefits Presentations are a Waste of Time

As the backbone of your education strategy, typical benefits presentations waste your time (and theirs). In this post, we'll tell you what to do instead.
Make Telemedicine Your Healthcare Front Door

Make Telemedicine Your Healthcare Front Door

The COVID-19 crisis may force employers to change the way they frame their telemedicine benefit, highlighting it as a front door to care.

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