HealthJoy Blog

HealthJoy's 2024 Fall Product Updates

Written by Jason Williams | September 30, 2024

As always, I’m excited to share some of HealthJoy’s latest product updates and enhancements, but I’m particularly excited about the timing of this post.

Our product organization is energized by the great time spent together in person at our Product Summit — hosted simultaneously in Chicago and Warsaw. And by last week's launch of our enhanced steering capabilities, which digitally drives greater engagement to the benefits you value most in your strategy.

We’ll detail that launch and more below, let’s dive in.

Steerage enhancement that boosts benefits engagement

When we talk with members, employers and our partners, we hear a consistent message: the sharp rise of point solutions has created confusion in the benefits space. 

These point solutions offer ways to make care more affordable and improve health outcomes, often tailored to specific health conditions (e.g. diabetes, musculoskeletal, cancer, etc). This helps organizations tackle the needs of their people, but it has also created an influx of new tools that employees often aren’t aware of or sure how to use effectively. 

Large employers now manage 15-20 health benefit vendors on average — leading to what many call point solution fatigue. This is when employees experience an overload of options and outreach. 

It’s clear that organizations want to deliver an exceptional benefits experience, but how are employees expected to know when and how to use so many point solutions? 

This is the question we posed to our product organization and they’ve been hard at work creating a way to address this growing problem head on. 

That’s why we’re thrilled to have expanded our digital steerage capabilities to incorporate your non-HealthJoy point solutions, alongside the fantastic work being done by our Healthcare Concierge team!

This enhancement allows employers and benefits consultants to continue offering innovative point solutions that address health issues without adding to the confusion and fatigue.

These updates to the HealthJoy platform also enable proactive surfacing of select preferred vendors to employees, at scale — leading to supercharged engagement and savings.

When beta testing this feature, we collaborated with a partner with a population of 65,000+ members to increase utilization of their third–party surgical solution.

The result? HealthJoy drove 31% of total utilization and 43% of the partner’s total cost savings for the third-party surgical solution. 

Read the announcement blog below to learn how this enhancement can help you:

  • Reduce point solution fatigue
  • Amplify your vendor strategy
  • Boost employee benefit awareness
  • Champion program utilization 

Learn more about this exciting enhancement today.

Transform surgical recovery

We’ve shared plenty in the past about how HealthJoy’s Virtual Musculoskeletal (MSK) Therapy program delivers life-changing results, including a 60% surgery reduction at program completion. But what about those times when surgery is necessary? We’ve got you covered for all potential options.

Transform the process of surgical recovery with our new surgery program, powered by HealthJoy Virtual MSK Therapy. We deliver powerful health outcomes and savings by minimizing in-person (pre- and post-surgery) rehab visits and ensuring adherence to surgical recovery programs.

Here’s how the program works:

MSK programming designed to support cost containment

Enrolled employees save on costly medical procedures and sometimes avoid surgery entirely. For those who need surgery, our dedicated coaches make it easy to adhere to exercises in the recovery program. This reduces the number of inconvenient in-person visits and the often higher costs associated with them.

Simplifying surgical recovery through personalization 

Give your team the support they need to confidently prepare for surgery and navigate recovery. Our innovative MSK surgical program is tailored to each employee’s unique needs providing an approachable path to healing, designed just for them.

Seamlessly integrates with your existing surgical benefits

Our MSK programming blends effortlessly with industry-leading surgical programs in your benefits package. This provides a cohesive experience for employees from the start of their journey through post-op recovery. 

"I had a surgery scheduled next month for my pelvic floor issues. Well, I just canceled it because of how much I've improved with this program! I can't thank you enough.” - Program Participant 

To learn more about how this new program can transform surgical results, please reach out.

Until Next Time

Thanks for taking the time to read about the latest enhancements our team has launched.

As always, if you’re a HealthJoy customer, member or partner, we’d love to hear from you! If you see any ways we can improve your HealthJoy experience, please reach out. Your feedback is vital to our mission of simplifying the healthcare experience.