How JOY Drives Telemedicine Utilization

How JOY Drives Telemedicine Utilization

Our AI-powered namesake, JOY, is a little chatbot with a big job. She’s at the center of our app experience welcoming our members, gathering information, and guiding members through our benefits experience platform. She’s also responsible for helping us drive members toward essential and often-forgotten benefits.

Take telemedicine, for example. Though it’s gained attention in recent weeks, this benefit is still climbing out of a deep hole of low awareness and utilization. Telemedicine’s struggles are nothing new to you; you’ve offered this benefit for years, yet employees still don’t grasp it as a solution.

JOY can change all that.

With her help, employees can see how telemedicine fits into their life. That’s how she’s helped our clients achieve utilization rates 5x the industry average. She gives you back valuable time while working hard to educate and engage employees. Here, we’ll tell you how JOY can drive telemedicine utilization in new ways.

She educates

JOY is the first face employees see when they open our app, but their interaction with her doesn’t stop there. JOY uses proactive outreach to remind employees about all their benefits, including telemedicine, so that they can make smarter healthcare choices. In addition to hosting our chat function, JOY educates with a series of messages we call “campaign journeys.”

Journeys educate members and prompt action. They cover specific, timely topics, like breast health in October. Journeys also help members learn more about specific benefits, such as employee assistance programs (EAP). Other JOY journeys are core functions of the app, designed to deliver provider recommendations, begin a bill review, or uncover prescription savings. Telemedicine is just one of the topics JOY regularly tackles in her journeys.

What are HealthJoy’s JOY Campaign Journeys?
The benefits space is flooded with point solutions aiming to solve a single problem…
Learn more »

She engages to prompt action

The goal of JOY’s campaign journeys isn’t just to educate. It’s to engage employees with all your benefits, including telemedicine. JOY regularly invites employees to try new services, both in the chat feature and in her campaign journeys. These personalized invitations help employees understand exactly how telemedicine works.

Unlike benefits booklets and benefits presentations, JOY’s messages are short, sweet, and available right on a mobile device. They’re just a few taps from the benefits wallet, meaning that engaging with JOY can drive utilization of your other benefits. Your EAP, HSA, or even dental benefits? They get a boost from JOY’s engagement, too.

Here’s how it works: A telemedicine journey might introduce members to the benefit and describe it in a few short messages. The exchange always ends with JOY asking whether the member wants to speak with an online medical professional.

That way, they can quickly navigate straight to telemedicine without even leaving the app. It’s a seamless experience that reinforces how convenient telemedicine can be.

She redirects care

JOY also functions as one of our best tools for care redirection, helping us tackle the problem of lack of awareness head-on. By presenting all the available options, JOY can help your employees avoid costly alternatives like the emergency room.

When employees seek care, JOY can ask them whether they’d prefer to speak with a medical provider right away. It cuts out any middle man, any digging for numbers, and any confusion. Of course, we know that JOY isn’t always the best resource for employee questions, so we make it easy for them to reach our highly-educated team of healthcare concierges.

The concierge team provides help with more complicated tasks like provider search and bill review, or even answer general benefits questions. Just like JOY, though, our concierge team is trained to redirect to virtual care whenever possible. They’re already experts in your employee benefits packages, so they can easily highlight other options like on-site clinics or preferred providers.

JOY makes higher telemedicine utilization a reality

With JOY by your side, driving telemedicine utilization is simple. A benefits experience platform like HealthJoy makes it possible to encourage higher usage of all your employee benefits. When everything comes together in a single mobile application, employees find it easier to navigate, and love, all the benefits you already provide.

Why Benefits Presentations are a Waste of Time

Why Benefits Presentations are a Waste of Time

As you plan out your benefits education strategy this year, what tops your list? We’ll venture a guess: a benefits presentation is near the top.

Benefits presentations haven’t evolved much since their creation. Our attention spans, on the other hand, have shortened. We expect bite-sized information, short texts, and digital versions of everything. In short, there’s a disconnect between how we provide benefits education and how employees want to consume it. In this post, we’ll discuss why typical benefits presentations waste your time (and theirs) and what to do instead.

Isn’t a benefits presentation just how it’s done?

Well, yes. A benefits presentation might be an effective way to introduce employees to their benefits. As a long-term strategy, though, a single presentation won’t cut it. Since we know that most employees don’t use or understand their benefits, we can guess that something is lacking in the typical present-and-run method.

The problems with benefits presentations, as we see it, are threefold.

Benefits presentations are long
There’s some debate surrounding the idea of attention span, and interestingly, much of it is focused on presentations. We might be able to hold the audience’s attention for 18 minutes (a TED talk) or just a few seconds (a really boring webinar). The ideal time likely depends on the audience, the content, and maybe even a few nebulous factors like the warmth of the room and the time of day. Regardless, it’s probably wise to keep your presentations as short as possible.

Benefits presentations are boring
We could all use a visual update from time to time. According to Xerox, simply adding color increases motivation by up to 80%. That’s ideal if you’re trying to prompt employees to enroll in benefits, submit forms, or just leave a presentation intrigued enough to try a new benefit. Adding color, graphics, and visual interest can help break up longer presentations and provide a reason to maintain attention. Of course, you’ll need to do all this while keeping your presentation short and providing enough actionable detail. Are you starting to see the conflict?

Benefits presentations don’t go far enough. Benefits presentations are static. Yes, even if you apply those fun slide transitions. What I mean is this: benefits presentations happen in a small meeting room (or maybe in a shared folder) at the beginning of open enrollment. They don’t help employees connect education to action in the moment when it matters. If they aren’t easily accessible, they might not even serve as a useful reference throughout the year. Your employees expect reminders, notifications, and near-constant contact. Those rules are at direct odds with a static presentation, meaning it doesn’t go far enough to drive year-round engagement.

So why are we still using benefits presentations?

There’s nothing inherently wrong with a benefits presentation. Our hope is simply that, as you work to upgrade your benefits education plan ahead of open enrollment, you move away from making them your entire strategy. As a first step, presentations can help start to build excitement and introduce the big picture of your benefits package.

To keep presentations helpful, focus on making them sharp, short, and intriguing. You can pick up tips watching TED talks. Dive deeper into color theory to enhance audience interest. The challenges of COVID-19 might prompt you to change your strategy to work more effectively when an audience isn’t in the room. Heck, you might even learn a thing or two from that virtual PowerPoint Party you attended for your friend’s birthday.

Crucially, don’t stop there. To make sure your benefits presentations aren’t lost time, you’ll need to take things further. Consider incorporating strategies that keep benefits top-of-mind throughout the year.

Employee Benefits Communication Guide

We’ve gathered our best tips for employee benefits communication into this comprehensive guide. Learn best practices, helpful tips for your next presentation, and more.

Learn more »

To make sure the information you present sticks, add these additional strategies:

  • Push notifications and SMS messages – Like it or not, our phones occupy a unique and essential place in our lives. One study by Localytics found that app users who receive push notifications had 53% more sessions than app users who didn’t get notifications. If your benefits aren’t centralized in an app, you can still take advantage of a mobile approach using SMS messages. In another study, 98% of mobile users read a branded or business-based text communication—90% within the first 3 minutes. Building a regular education strategy with a mobile focus allows you to capitalize on your employee’s mobile behavior (see our post The Best Benefits Engagement Tool You’re Not Using for more).
  • Email campaigns – You might assume that email’s been entirely replaced by booming tools like Slack, but there’s still a time and place for this communication method. For one thing, it’s easy to bookmark and save important emails. If you need to add additional details that were left out of your presentation for length, consider an email campaign with clickable links, short descriptions, and action items. For another, even and especially if you’re on Microsoft Teams or Slack, emails carry a certain weight. Reiterate the most important aspects of your benefits presentations in email form. Email campaigns can even drive initiatives like a new cost-containment measure or a new wellness program.
  • Benefits experience platforms – A benefits experience platform allows you to centralize everything, from your individual, siloed benefits to the education you need to drive their utilization, in a single place. With a benefits experience platform in your back pocket, you’ll know that employees can easily follow up on your presentation without digging for links. You can run regular education campaigns directly to your employees’ phones, highlighting new benefits and driving utilization in just a few taps. In short, a benefits experience platform just might be the best way to ensure your hardworking benefits presentations aren’t a total waste of time.

Don’t ditch your presentation—but don’t rely on it either

As you work to build a stronger benefits communication strategy, it’s likely your presentation will need a little retooling. So, too, might your strategy. Incorporating other communication tools, like push notifications, SMS messages, and even strategic email campaigns will buoy your benefits presentation. That way, you can ensure it’s just the beginning of a successful benefits rollout.

Make Telemedicine Your Healthcare Front Door

Make Telemedicine Your Healthcare Front Door

Telemedicine is having a moment. During a pandemic, the appeal of contact-free medical appointments has never been more evident. As lockdowns and quarantines continue, providers, insurance companies, and even states are learning how to make telemedicine benefits more accessible.

Even before the pandemic, though, telemedicine was an ideal first stop for those seeking non-emergent medical care. The COVID-19 crisis may force employers to acknowledge a need to change the way their employees see telemedicine: not as a last resort, but as a front door to care.

In this post, we’ll discuss why building a strategy that highlights telemedicine is your best bet for the future of employee healthcare—no matter what that future brings.

Telemedicine is an open front door.

Telemedicine evolved right along with communication technology. From the very beginning, it allowed healthcare providers to connect with those who couldn’t otherwise seek care. Physicians may have used telegraphs to communicate about injuries as far back as the Civil War. Once telephones became more common in homes, doctors could communicate directly with their patients.

As we’ve moved away from the phone and toward text messages, smartphones, and video, telemedicine models have changed too. Today, most major telemedicine providers incorporate video to build a face-to-face rapport between medical providers and their patients.

In other words, telemedicine benefits bring care to people who can’t, won’t, or don’t want to visit in-person. It’s a more accessible option for those in rural areas, homebound people, or individuals with limited mobility (see This Benefit is Vital for Rural Employees for more).

It can’t replace in-person visits for everything, of course, but it can connect providers to patients quickly, without the barriers of travel – it can handle about 80% of typical visits. The pandemic makes those barriers more significant for more people. That’s forced us to turn to telemedicine first.

This Benefit is Vital for Rural Employees

In this post, we’ll explain how a telemedicine benefit provides much-needed care for rural employees, and why it’s essential to your rural workforce.

Learn more »

As a front door to healthcare, telemedicine saves time and money

When telemedicine is the front door to healthcare, employees save time and money. A classic example of the alternative is a person who takes their sick child to the emergency room in the middle of the night. We hope they’ll discover their illness is minor, but in an emergency room, even minor illnesses come with a shocking price tag (see our post Why Telemedicine Use is Skyrocketing for more).

Telemedicine visits can help patients avoid unnecessary and costly care. Online medical professionals can write referrals and prescriptions, recommend testing, or suggest a follow-up appointment. The cost to employers is lower relative not just to ER and urgent care, but to many primary care providers, too. With telemedicine as a front door to care, it can help employees make choices that are in the best interest of both their health and their wallets.

When further care is needed, telemedicine providers can help patients quickly choose the next steps. That might mean avoiding a crowded waiting room or just saving the time associated with a commute. With COVID-19 testing in short supply and a majority of cases creating only mild symptoms, telemedicine has become a meaningful way to take the burden off a stretched medical system. Some estimates are that March’s telehealth usage rates increased by 50%. Care doesn’t have to stop with a virtual consultation.

For your employees, the cost of telemedicine visits may vary from free to around the cost of an average copay. Many HealthJoy members access online medical consultations for free. The price depends on a variety of factors, including HSA eligibility. Many providers are now offering virtual visits in an effort to keep up with care; you’ve probably even received an email from your own doctor by now. We’re seeing virtual visits for previously unheard of services like telerehab (physical therapy) and even dental care.

For now, at least, the healthcare system is lowering costs in an effort to increase availability. Providers like Blue Cross Blue Shield are providing free telemedicine for members until June 2020; other visits might be subject to the same insurance copays and coverages as in-person visits. Some states are allowing physicians to establish primary care relationships virtually where an in-person visit was once required. Medicare and Medicaid are treating telemedicine the same way they would an in-person visit.

In short, the lay of the telemedicine landscape is shifting. Of course, those changes could roll back after pandemic restrictions subside. As more providers turn to virtual care, though, we may see permanent changes in the way people approach telemedicine. Regardless, if the success of your benefits package hinges on your ability to bring down costs and raise satisfaction, it’s essential that you set up your telemedicine benefit as your employees’ front door to care.

How to make your telemedicine benefit their first stop

Sure, telemedicine is more accessible, and often less expensive, than in-person alternatives. That hasn’t helped it leap to precedence before, though, and we can’t assume it will now because of temporary shifts. Making telemedicine the front door to healthcare requires us to change the way employees view telemedicine.

Telemedicine’s main stumbling block isn’t adoption—a SHRM survey found that 72% of employers offered a telemedicine benefit in 2019—but utilization. In a recent study, more than half of employees said they had no plans to use telemedicine while under stay-at-home orders. Perhaps worse, less than 30% said they’d received information about telemedicine from their health insurance provider. That’s relevant now because only 20% of those surveyed had used telemedicine before the pandemic. The 80% who haven’t used their telemedicine service likely won’t know where to look now.

To change the paradigm, you’ll need to rely on strong benefits education and communication strategies. We know, though, that that’s not enough. Never miss a chance to remind employees that their telemedicine benefit exists—in a manner that meets them where they already spend time. A static benefits booklet can’t do that when it’s buried in a desk drawer (see our post It’s Time to Kill the Benefits Booklet for more). Investing instead in email, SMS messaging or push notification technology, and a benefits experience platform can help drive up utilization while teaching employees the value of all your benefits.

It’s also worth considering how employees access a telemedicine benefit. If it’s provided through insurance and located only in the company’s app, it will be harder to keep top-of-mind. When you centralize your telemedicine benefit alongside other services like EAP, they all benefit.

It’s not yet clear how COVID-19 will impact the future of telemedicine. What is clear is that encouraging employees to use their telemedicine benefits as a front door to healthcare is a smart step into the future.

Introducing HealthJoy QuickLaunch: We’ve created a version of our benefits experience platform that meets the immediate needs of employees, with telemedicine and concierge support in just two business days. 

What is a Health Savings Account

What is a Health Savings Account

Update: Health Savings Accounts are an important tool for helping employees manage healthcare costs. We’ve updated this 2016 post to include the latest information on HSA’s, including details on using HSA’s to pay for COVID-19 testing and care. Learn more about how HealthJoy is responding to the coronavirus.

A Health Savings Account (HSA) is a medical savings account available in the US. It offers tax benefits but also comes with restrictions. As health care costs have consistently risen over the last decade, it’s become even more important to focus on curbing costs and encouraging smart healthcare consumer behavior.

In response to rising costs, health insurance companies have worked to create high-quality plan options at affordable prices. This process has changed the health insurance marketplace considerably. We’ve seen the emergence of PPOs, HMOs, and other types of managed care options, meant to steer consumers to certain doctors or hospitals with the promise of reduced claim costs. However, there was a point in time where the major savings for these types of plans flatlined. To keep health insurance affordable, companies began shifting the out-of-pocket risks to consumers.

That’s where Qualified High Deductible Health Plans (HDHP) came in. They were created to give consumers the option to choose a plan with a higher deductible and a greater out-of-pocket maximum. Unlike most other types of plans, there is generally no first-dollar coverage, such as prescription or office copays, on an HDHP plan. The entire deductible must be met before the plan pays on a claim. For the consumer, the tradeoff in having lower premiums is taking on additional out-of-pocket risk.

Health Savings Accounts History

In 2003, Health Savings Accounts (HSA’s) debuted as a way to support individuals on HDHP plans. These accounts allow people to save money in case they need to pay higher out-of-pocket expenses for future medical expenses. The concept is quite simple. After setting up a health savings account at a bank or other financial institution, the consumer is able to put money into the account on a pre-tax basis to use at a later date for medical claims that aren’t paid for by their health insurance plan. An HSA contribution is tax-free as long as it’s used only for acceptable medical expenses.

telemedicine and hdhp
Telemedicine & High Deductible Health Plans (HDHPs): The Full Story

As telemedicine gets more attention than ever, we know you may have questions about how your employees on an HDHP can use this service. Learn more in this post.

Learn more »

The health savings account is owned by the consumer. Whether they are insured on an employer-sponsored HDHP or on an individual basis, the account stays with them no matter their employment circumstances. For those who don’t expect to incur a lot of medical expenses, the HSA is a great investment in the future. They can contribute up to an approved limit every year they are insured on an HDHP. Standard health insurance plans are not eligible for health savings accounts, but the account funds contributed while they were insured by an HDHP remain available for qualified medical expenses in the future. That means that consumers could even use funds contributed in their 20’s to pay for medical expenses after retirement.

Who is eligible for a Health Savings Account?

It’s important to note that not everyone that is enrolled on an HDHP is eligible to have a health savings account. Because there are tax benefits included in having a health savings account, there are specific rules that must be met. The following situations allow for a health savings account:

  • Being enrolled in an HDHP plan and not having any other coverage such as a secondary spouse’s plan. If you have dual coverage on a spouse’s plan you are ineligible for a health savings account.
  • Not enrolled in Medicare. Those enrolled in Medicare are ineligible.
  • Not receiving VA or Indian health service benefits in the last three months.
  • Not covered by your own or your spouse’s flexible spending account (FSA). Many employers offer their employees the option to enroll in a flexible spending account where they can have money taken out of their paycheck pre-tax and put into the account to pay for medical expenses. This fund is different than a health savings account.

Coronavirus and Health Savings Accounts

The COVID-19 pandemic has created additional questions around HSAs and care coverage, especially since HDHP’s might typically require consumers to cover the costs of this care up to a deductible amount. Several major insurance providers, Medicare, and Medicaid have pledged to cover copays, coinsurance, and deductibles for coronavirus testing and COVID-19 treatment.

Those who still need to pay these expenses can use their HSA funds to do so, thanks to provisions in the CARES Act. The same act specified that over-the-counter drugs like aspirin, allergy medication, and more can be paid for using HSA funds, even without a prescription. Finally, the CARES Act specified that HDHP’s can cover telehealth even before someone has met their deductible without jeopardizing that plan’s qualified status. Many insurance providers are waiving fees for telemedicine services during this time, as well.

What are the Health Savings Account Contribution Limits for 2020?

The contribution limits for HSA’s have risen several times since 2003, so it’s important to consult with your tax professional before making a contribution. In 2020, individuals can contribute $3,550, and families can contribute $7,100 to a tax-free HSA in 2020.

Health savings accounts can be a valuable financial tool for those looking to supplement a high deductible health plan and ensure that they have the funds set aside to pay their future out-of-pocket expenses. It is important to understand the tax benefits and implications before enrolling in a health savings account to ensure that you are meeting all requirements.

For healthy consumers looking for a plan that provides catastrophic coverage while building a savings account to cover future expenses, a health savings account can be the perfect option.

Are you an employer offering an HSA to employees? Help them see all their benefits, and even their HSA balance, in a single benefits wallet. Schedule a HealthJoy demo today to see what’s possible.

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<div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_1' > <div class='gform_heading'> <h3 class="gform_title">State of the Benefits Survey eBook - 1-Col</h3> <span class='gform_description'>Testing form</span> </div><form method='post' enctype='multipart/form-data' id='gform_1' action='/blog/2020/05/' > <div class='gform_body gform-body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id="field_1_8" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_8' >First Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_1_8' type='text' value='' class='large' placeholder='First Name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_1_9" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_9' >Last Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_1_9' type='text' value='' class='large' placeholder='Last Name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_1_4" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_4' >Email<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'> <input name='input_4' id='input_1_4' type='text' value='' class='large' placeholder='Email' aria-required="true" aria-invalid="false" /> </div></li><li id="field_1_5" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_5' >company name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_1_5' type='text' value='' class='large' placeholder='Company name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_1_6" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_6' >Company Size<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_1_6' class='large gfield_select' aria-required="true" aria-invalid="false" ><option value='' selected='selected' class='gf_placeholder'>Company Size</option><option value='1-100' >1-100</option><option value='100-500' >100-500</option><option value='500-3000' >500-3000</option><option value='3000-1000' >3000-1000</option><option value='10000+' >10000+</option></select></div></li><li id="field_1_7" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_1_7' >Which Best Describes You?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_1_7' class='large gfield_select' aria-required="true" aria-invalid="false" ><option value='' selected='selected' class='gf_placeholder'>Which Best Describes You?</option><option value='Employer' >Employer</option><option value='Benefit Consultant' >Benefit Consultant</option><option value='TPA' >TPA</option><option value='PEO' >PEO</option><option value='Other' >Other</option></select></div></li></ul></div> <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='Get Your eBook' onclick='if(window["gf_submitting_1"]){return false;} window["gf_submitting_1"]=true; 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[gravityforms id=9]
<div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_9' > <div class='gform_heading'> <h3 class="gform_title">10 Benefits Presentation Tips from TED Talks eBook - 2-Col (Pop-up)</h3> <span class='gform_description'></span> </div><form method='post' enctype='multipart/form-data' id='gform_9' action='/blog/2020/05/' > <div class='gform_body gform-body'><ul id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below'><li id="field_9_8" class="gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_8' >First Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_9_8' type='text' value='' class='large' placeholder='First Name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_9_9" class="gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_9' >Last Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_9_9' type='text' value='' class='medium' placeholder='Last Name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_9_4" class="gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_4' >Email<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'> <input name='input_4' id='input_9_4' type='text' value='' class='medium' placeholder='Email' aria-required="true" aria-invalid="false" /> </div></li><li id="field_9_5" class="gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_5' >Company name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_9_5' type='text' value='' class='medium' placeholder='Company name' aria-required="true" aria-invalid="false" /> </div></li><li id="field_9_10" class="gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_10' >Company Size<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_9_10' class='large gfield_select' aria-required="true" aria-invalid="false" ><option value='' selected='selected' class='gf_placeholder'>Company Size</option><option value='1-100' >1-100</option><option value='100-500' >100-500</option><option value='500-3000' >500-3000</option><option value='3000-1000' >3000-1000</option><option value='10000+' >10000+</option></select></div></li><li id="field_9_7" class="gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_9_7' >What Describes You?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_9_7' class='large gfield_select' aria-required="true" aria-invalid="false" ><option value='' selected='selected' class='gf_placeholder'>What Describes You?</option><option value='Employer' >Employer</option><option value='Benefit Consultant' >Benefit Consultant</option><option value='TPA' >TPA</option><option value='PEO' >PEO</option><option value='Other' >Other</option></select></div></li></ul></div> <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_9' class='gform_button button' value='Get Your eBook' onclick='if(window["gf_submitting_9"]){return false;} window["gf_submitting_9"]=true; 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