Rose & Kiernan Selects HealthJoy as Engagement and Cost Containment Platform

Rose & Kiernan Selects HealthJoy as Engagement and Cost Containment Platform

We’ve teamed up with a powerhouse agency in Upstate New York and Connecticut, and we couldn’t be more excited to share this exciting partnership. Rose & Kiernan has selected HealthJoy as their preferred technology solution for cost containment and employee engagement. The strategies they deliver to their clients are top-notch, and now their clients will be able to access their benefits through HealthJoy, leveraging a modern technology and advocacy experience for their employees.

For more than 145 years, Rose & Kiernan (R&K) has been a leading general agency in the Northeast, highly regarded for their insurance expertise in New York State, New England, and beyond. With almost $1B of benefit premiums and premium equivalent under management, Rose & Kiernan’s employee benefits management group (EBMG) has a demonstrated ability to deliver high quality, cost-effective solutions with prompt, dependable, value-added service.

“As we evaluated agencies for strategic partnership in upstate New York, it became clear that Rose & Kiernan had everything we were looking for. This is an agency with a long history of unmatched expertise and excellence in insurance strategy and a dedicated culture that embraces innovation on behalf of their clients,” said Doug Morse-Schindler, Co-Founder and President at HealthJoy. “Our core values are completely aligned, and we couldn’t be more excited to go to market with this team.”

As an additional benefit to Rose & Kiernan clients, HealthJoy will integrate United Concierge Medicine (UCM), offering their Virtual Concierge Medicine services through the platform. As Rose & Kiernan’s preferred virtual care partner, this means UCM’s services will now be available to all current and new clients through HealthJoy.

“We are excited to partner with HealthJoy in this next step with Rose & Kiernan as they continue to put members first and to stay on the forefront of technology while remaining committed to the highest quality care,” said Keith Algozzine, CEO of United Concierge Medicine.

John Murray, President, Chairman and CEO for Rose & Kiernan said, “This partnership is a true differentiator for our agency and the strategies we deliver to our clients. Artificial intelligence has been heralded for the potential to move the needle in data-driven industries, and HealthJoy is the first to enter the employee benefits space. Our missions, values, and belief that fixing the American healthcare system starts with the member experience are completely aligned.”

“When evaluating solutions, we were impressed by HealthJoy’s focus on an integrated, intuitive experience for employees and their families. Their approach to addressing complicated and expensive challenges employees and their families face is comprehensive, pairing cutting-edge technology with expert service,” said Keith Dolan, Senior Vice President at Rose & Kiernan We are excited to roll this powerful technology out to our clients and their employees.”

To learn more about how we’re helping Rose & Kiernan clients transform benefits for their employees and contain costs, join us for a webinar on January 12, 2018 at 11am EST, and check out the coverage of this exciting partnership in the Albany Business Review.

 

The Value of Getting a Second Opinion

The Value of Getting a Second Opinion

Many patients consider getting a second opinion from another doctor a little taboo. They feel that they are breaking some sort of social norm by asking another doctor for their opinion. They put so much trust into a single doctor and don’t want to damage that relationship by challenging their conclusions. The funny thing is that second opinions within the medical community are extremely common and are considered an accepted practice. Second opinions bring peace of mind and encourage patient engagement.

One of the recent trends in the employee benefits space is adding a second opinion service as a piece of the benefits package. These services not only give employees peace of mind but are a smart business decision. We’ve seen reductions of unnecessary procedures by up to 40% with some clients and a decrease in medical complications. These services are both beneficial for the employee in receiving better care while reducing costs for employers. Integration within the HealthJoy ecosystem is simple with no special requirements by a broker or company. Our in-house concierge staff is well versed with the most common programs available.

Reasons to get a second opinion for employees

There are a lot of perfectly legitimate reasons to get a second opinion. A medical diagnosis can be overwhelming and lead to sleepless nights. Getting a second opinion can help alleviate some of that uncertainty and make people feel more confident in their healthcare decisions.

  • They want to confirm a diagnosis
  • They want to talk to doctors who have access to new treatment options, including clinical trials.
  • They want a different view about how to best manage a disease.
  • A spouse or family member wants to get a second opinion

How getting a second opinion works

Most second opinion services have a pool of high-quality physicians that provide their opinions on most diagnosis and treatment plan. No travel is required by the employee and it can be done by reviewing previously performed tests and labs. In some rare cases, the physician will request additional tests to improve the diagnosis. The complete process is usually handled within a few days. In the majority of the cases, these second opinions will improve the treatment process and reduce expenses by over $5,000 on average.

Improving adherence with incentives

The savings potential for second opinion services for an employer is easy to understand from a business perspective but when it comes to employees, sometimes they need extra incentive to change behavior and use a second opinion service. One of the strategies we’ve seen work effectively is adding incentives to increase adherence. The best approach is to use HSA funding for adherence to recommendations. Even small incentives can lead to a huge change of behavior.

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